Dave Michels and Rob Scott discuss the latest TalkingPointz Insider Report, highlighting trends such as AI Winter, Microsoft Teams growth, AI Schedulers, CCaaS Market Consolidation, and notable industry movements. The report provides valuable insights for vendors and customers in the enterprise communications sector.
TalkingPointz Report Highlights Key Trends in Enterprise Communications
On June 3, 2024, Dave Michels from TalkingPointz and Rob Scott of UC Today discussed the latest TalkingPointz Insider Report, shedding light on significant trends in enterprise communications.
AI Winter: Michels explores the indications of a slowdown in AI advancements and its potential impact on the industry.
Microsoft Teams: The report notes Microsoft’s milestone of surpassing 1 million Teams Rooms and 20 million PSTN users, marking substantial growth in its communications platform.
AI Schedulers: The potential for AI to revolutionize calendar management and enhance productivity is highlighted, signaling a shift in workplace efficiency tools.
CCaaS Market Consolidation: The discussion includes projections of an impending consolidation in the Contact Center as a Service (CCaaS) market and its implications for vendors and customers.
Industry Movements: The report addresses NEC’s transition away from premises-based Unified Communications (UC) and Meta’s discontinuation of Workplace. Additionally, it notes the rising adoption of Google Vids as a tool for productivity.
Michels encourages users to explore these insights in more detail through the TalkingPointz Insider Report, available in free and premium subscriptions.
