Enterprise Connect announces a new Summit focused on leveraging AI for increased productivity, profitability, and efficiency in enterprise operations. The event will cover key topics including personalizing customer experiences, AI in contact centers, data preparation, AI governance, and IT infrastructure management.
Enterprise Connect AI Summit Announced for October 2024
SAN FRANCISCO, May 22, 2024 – Enterprise Connect, a leading event in enterprise communications and customer experience (CX), will host a new Summit, Enterprise Connect AI, from October 1-2, 2024, at the Santa Clara Convention Center in Santa Clara, CA. A welcome reception will be held on September 30.
The Summit, themed “Optimizing AI for Enterprise Growth,” aims to help IT, Communications, and CX leaders leverage AI for increased productivity, profitability, and efficiency in various business operations. Eric Krapf, General Manager of Enterprise Connect, highlighted the significance of AI in enterprise growth, citing Omdia’s revenue projections increasing from $6.7bn in 2023 to $62.9bn in 2028.
Enterprise Connect AI will cover key topics including personalizing customer experiences with AI, the role of AI in contact centers, preparing data for AI applications, the costs of generative AI, AI governance, and using AI to manage IT infrastructures. Attendees can also network with technology providers and explore three conference tracks – CX, Productivity, and IT Management.
Sponsors for the event include RingCentral, Audiocodes, Cognigy, Google, Bandwidth, NICE, and SecureLogix.
Enterprise Connect has been a prominent conference and exhibition for over 30 years, focusing on enterprise communications and customer experience.
For more information and to register, visit the Enterprise Connect website.
