A study by IT consultant SoftServe, in partnership with Forrester Consulting, uncovers challenges faced by businesses in deriving value from Generative AI (Gen AI) despite increased usage. Internal constraints and industry insights reveal hurdles to efficient Gen AI adoption, impacting businesses globally.
Generative AI Adoption Faces Challenges Despite Increased Enthusiasm: SoftServe Study
LONDON, United Kingdom, June 27, 2024 – A study by IT consultant SoftServe, in collaboration with Forrester Consulting, reveals that businesses are experiencing less value from Generative AI (Gen AI) than anticipated, despite its growing use. Conducted 18 months after the release of ChatGPT, the study surveyed 777 technology purchasing decision-makers globally.
Key Findings:
– Only 22% of organizations effectively use Gen AI across all business functions.
– Over half of decision-makers set business goals for Gen AI, but 79% doubt their ability to meet these objectives due to a lack of expertise.
– 75% face challenges with Gen AI skill readiness, influencing their ability to expand use cases beyond pilot stages.
Internal Constraints:
– Only 42% can train Gen AI models, and 89% struggle with data preparation.
– Less than 24% have governance plans, though 90% recognize its necessity for responsible AI use.
Industry Insights:
– Retail industries show the highest readiness for Gen AI, while financial services face more challenges.
– The U.S. leads in unlocking Gen AI value, followed by the UK, Singapore, and Germany.
Despite these hurdles, enthusiasm remains strong, with organizations planning multiple additional use cases in the next 12-18 months.
Lenovo Unveils New AI Solutions to Facilitate Enterprise AI Adoption
Lenovo has introduced a suite of enterprise AI solutions to aid companies in developing and deploying AI with turnkey services, including the new Lenovo AI Center of Excellence in partnership with NVIDIA. This initiative is part of Lenovo’s $1 billion investment to accelerate generative AI deployment.
Key Developments:
– Introduction of AI Advisory Services to build AI roadmaps.
– AI Fast Start services for quick scaling of NVIDIA-based solutions.
– Expansion of Lenovo Neptune liquid cooling technology to support high-density AI workloads efficiently.
Impact Across Sectors:
– AI-powered solutions for smart retail, manufacturing, and customer service.
– Expansion of NPU-enabled ThinkPad devices for enhanced AI performance.
Lenovo’s strategy aims to provide scalable AI solutions, ensuring operational efficiency without sacrificing sustainability.
Eiffage Partners with Google Cloud to Enhance Business Efficiency with AI
PARIS, June 27, 2024 – Eiffage has partnered with Google Cloud to develop an AI strategy focused on operational efficiency and sustainable data management. The partnership involves leveraging Google Cloud’s AI solutions like BigQuery, Apigee, and Vertex AI to create a secure and efficient internal platform.
Initiatives:
– Development of concrete use cases to simplify and enhance operational tasks.
– Creation of data and AI curriculum for Eiffage University to promote technological innovation and skills development.
Eiffage aims to harness AI for improved efficiency and sustainable growth, with a focus on security and data value enhancement through Google Cloud’s infrastructure.
