YOOBIC and Moschino partner to modernise frontline learning with mobile microlearning modules, gamification, and enhanced tracking. The collaboration aims to foster a connected global workforce through innovative technology solutions.
YOOBIC Partners with Moschino to Enhance Frontline Learning and Connectivity
New York, June 25, 2024 – YOOBIC, an AI-driven platform aimed at improving the experience of frontline employees, has announced a collaboration with Italian luxury fashion house Moschino. This partnership forms the basis of Moschino’s new learning and development initiative designed to elevate training and communication for its global retail staff across over 150 locations.
Improving Training Through Mobile Microlearning
The implementation of YOOBIC has notably transformed the training framework at Moschino, achieving an impressive 98% course completion rate. Traditional lengthy training sessions at computers are being phased out in favour of mobile microlearning modules. Employees can now conveniently access tailored, bite-sized training materials anytime via YOOBIC’s app, optimised for both iOS and Android.
The switch to short-form videos, images, quizzes, and interactive content has enhanced engagement, particularly taking advantage of downtimes between customer interactions. YOOBIC’s gamification elements, such as leaderboard points for completing courses, have fostered a healthy competition among staff. This modernised training approach is reflected in high learner satisfaction, with course ratings averaging 4.7 out of 5 stars.
Global Rollout and Enhanced Tracking
YOOBIC’s platform streamlines the creation of engaging and relevant microlearning opportunities, allowing Moschino managers to quickly deploy training content. Additionally, the platform’s language translation feature helps in bridging regional language gaps, ensuring a unified training experience globally. This capability is especially valuable in Moschino’s Asian markets, where language barriers have previously hindered cohesive training efforts.
Senior leaders at Moschino can now utilise YOOBIC’s robust analytics to gain a comprehensive view of training outcomes, using interactive dashboards to track program success and make data-driven adjustments. The platform’s real-time updates assist managers in fine-tuning content to better suit employee needs and preferences.
Fostering a Connected Global Workforce
YOOBIC’s online Communities feature is strengthening the support network among Moschino’s internationally dispersed employees. This tool facilitates knowledge-sharing, achievement celebration, and peer connectivity, enhanced by real-time translation capabilities.
The platform also aids in bridging communication gaps between corporate and customer-facing staff. Features such as private chat, group conversations, and video calling enable better connectivity, while the app’s social feed is useful for announcements, celebrating successes, and keeping colleagues engaged and informed.
About Moschino
Founded in 1983 by Franco Moschino in Milan, Moschino is acclaimed for its bold and whimsical designs. The company is marking a new chapter under the artistic direction of Adrian Appiolaza, appointed in 2024. A division of the Aeffe Group, Moschino’s product range includes women’s and men’s wear, accessories, and fragrances alongside its fellow brands Alberta Ferretti, Philosophy di Lorenzo Serafini, and Pollini.
About YOOBIC
YOOBIC offers an AI-powered platform designed to enhance the experience of frontline employees. The mobile app equips business leaders and frontline teams with tools for communication, learning, and task management, aimed at fostering operational excellence and improving the frontline work experience. Trusted by over 350 companies globally, including brands like Boots, Lacoste, Pret, and Puma, YOOBIC helps businesses maintain consistency, agility, and enhance customer experience through seamless communications and real-time visibility across multiple locations.
The partnership with Moschino marks a significant step in integrating advanced digital solutions in retail training and communications, aiming to create a cohesive, motivated, and well-trained workforce.
